Frequently Asked Questions
Do I need a reservation to come in, and how long is a reservation?
While walk-ins are always welcome, we recommend booking ahead—especially for larger groups—to ensure we can accommodate you comfortably. Each reservation is scheduled for 60 minutes per service, giving you plenty of time to enjoy the full Scents N’ Shades experience.
How Much does the service cost?
Please see our services page to get the full details: Services
What are the ingredients in the custom lipstick, balm, and gloss?
Our products are cruelty-free, vegan, paraben-free, gluten-free, and talc-free. Please see our full ingredient list here: Ingredients
What happens if I am running late to my reservation?
We totally understand that life happens! We offer a 15-minute grace period for all reservations. If you arrive later than that, we’ll do our best to accommodate you based on availability. However, please note that we may need to reschedule your appointment if we’re unable to fit you in.