Privacy policy.

Effective Date: May 14th, 2025

At Scents N’ Shades, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our store, make a purchase, attend a workshop, or interact with us online.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Payment Information: When making purchases, we collect payment details (processed securely via third-party payment processors).

  • Booking & Appointment Details: Service selections, reservation dates, and group details.

  • Account or Profile Info: If you create an account or subscribe to our newsletter.

  • Communication History: Emails, customer service interactions, and feedback.

  • Device & Usage Data: When visiting our website, we may collect anonymized data such as IP address, browser type, and page visits.

2. How We Use Your Information

We use your information to:

  • Fulfill orders, bookings, and provide services

  • Respond to inquiries and provide customer support

  • Process payments securely

  • Send appointment confirmations and updates

  • Share marketing emails, promotions, and product updates (only if you opt in)

  • Improve our products, services, and website experience

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Trusted service providers who help us operate our business (e.g., payment processors, email services, booking systems)

  • Legal authorities, if required to comply with the law or protect our rights and property

4. Your Choices & Rights

You have the right to:

  • Access, update, or delete your personal information

  • Opt out of marketing emails at any time by clicking “unsubscribe” in our emails

  • Request a copy of the data we hold about you

To make any of these requests, please email us at [insert business email].

5. Data Security

We take your privacy seriously and implement appropriate security measures to protect your personal data. However, no online transmission is 100% secure, so we encourage you to take precautions as well.

6. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to improve user experience, analyze website traffic, and provide personalized content. You can modify your browser settings to disable cookies if you prefer.

7. Children's Privacy

We do not knowingly collect personal information from individuals under the age of 13. If we learn we’ve collected data from a child without parental consent, we will delete it promptly.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Scents N’ Shades
Email: hello@scentsnshades.com
Location: Coming Soon!